Contact us

Let's Start
a Conversation

Whether you have a specific decision to make or simply want a second opinion, the first conversation costs nothing and commits you to nothing.

Book a Consultation

No cost, no obligation

Around an hour, in person or by video, to work out whether we can help.

Email Us

support@synchubmatrix.com

Written questions get written answers, usually within one business day.

Help Centre

Common questions answered

How we work, what it costs and what to expect — documented before you ask.

Client Portal

Existing clients

Your documents, your position and secure messages with your adviser.

Get in touch

Send Us
a Message

Tell us a little about your situation and what you are trying to work out. A person reads every message and replies — no automated sequences, no sales calls you did not ask for.

Email support@synchubmatrix.com
Office hours Monday to Friday, 9:00–17:00
Appointments Evening and weekend meetings by arrangement
Meetings At our offices, at your home or by video — whichever suits

Please do not send

Account numbers, passwords or copies of identity documents by email. If we need those, we will ask you to send them securely through the client portal.

By sending this form you agree to our Privacy Policy.

Before you write

Asked Before
You Ask

Mostly, we listen. We will ask about your circumstances, your commitments, what you are trying to achieve and what is worrying you.

You should also use it to interview us: how we work, how we are paid, who would look after you and what happens if that person is away. You will not be asked to sign anything or make a decision in the room.

Fees are agreed with you in advance and set out in writing before any work starts. Depending on what you need, that may be a fixed fee for a defined piece of work, or an ongoing fee for continuing advice and review.

You will always know what you are paying, what it covers and how it is collected. If the scope of work changes, we agree the change with you before doing it.

Yes. The introductory meeting is at our cost, because both sides need to know whether the relationship makes sense before money changes hands.

If you decide not to proceed after it, you owe us nothing and we will not chase you.

Not necessarily. What matters more is whether the advice we offer is genuinely useful to your situation.

Some people come to us with a specific decision to make and a modest amount at stake. Others are managing wealth accumulated over decades. If we do not think we are the right fit for you, we will say so at the first meeting and, where we can, point you somewhere more suitable.

Prefer to Just Talk?

Book a time that suits you. Half an hour is usually enough to tell whether we are the right fit.

Schedule a Consultation